{"id":5921,"date":"2021-05-07T13:40:27","date_gmt":"2021-05-07T17:40:27","guid":{"rendered":"https:\/\/www.michigandental.org\/?page_id=5921"},"modified":"2025-10-16T08:02:39","modified_gmt":"2025-10-16T12:02:39","slug":"jobs-at-the-mda","status":"publish","type":"page","link":"https:\/\/www.michigandental.org\/jobs\/jobs-at-the-mda\/","title":{"rendered":"Jobs at the MDA"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1698696973333{margin-top: -40px !important;padding-top: 0px !important;padding-bottom: 20px !important;background-color: #009ba7 !important;}&#8221; el_class=&#8221;white-text&#8221;][vc_column][vc_column_text]<\/p>\n<h1>Jobs at the MDA<\/h1>\n<p><nav  aria-label=\"breadcrumb\"><ol class=\"breadcrumb\" itemscope itemtype=\"https:\/\/schema.org\/BreadcrumbList\"><li class=\"breadcrumb-item active\" aria-current=\"page\" itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\"><span itemprop=\"name\">Home<\/span><meta itemprop=\"position\" content=\"1\"><\/li><\/ol><\/nav>[\/vc_column_text][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_column_text]There are no current job openings at the Michigan Dental Association. Please check again in the future.[\/vc_column_text][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_column_text]<\/p>\n<h3>Manager of Government and Insurance Affairs<\/h3>\n<p><strong>Position Description<\/strong>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text css=&#8221;&#8221;]Department:<\/p>\n<p>Supervised By:<\/p>\n<p>Status:[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]Government\/Insurance Affairs<\/p>\n<p>Vice President of Advocacy and Professional Affairs<\/p>\n<p>Salaried, Exempt[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;]<\/p>\n<h4>General Purpose<\/h4>\n<p>To manage projects and programs as delegated by the Vice President of Advocacy and Professional Affairs (hereafter VP) on government, regulatory, and dental insurance matters.<\/p>\n<h4>Essential Job Functions*<\/h4>\n<p><em>Governmental Affairs:<\/em><\/p>\n<ul>\n<li>Attends legislative hearings and workgroup meetings to convey the MDA\u2019s official position on issues of interest.<\/li>\n<li>Meets with local, state, and federal legislators.<\/li>\n<li>Maintains legislative tracking formats and update MDA website with status of legislation.<\/li>\n<li>Provides general administrative and clerical support to Committee on Government and Insurance Affairs.<\/li>\n<\/ul>\n<p><em>Lobbying Activities:<\/em><\/p>\n<ul>\n<li>Assists the VP with all lobbying activities.<\/li>\n<li>Works with the MDA\u2019s contract lobbying firm.<\/li>\n<\/ul>\n<p><em>Contact Dentist Network:<\/em><\/p>\n<ul>\n<li>Manages the development of the MDA\u2019s grassroots operation.<\/li>\n<li>Works with the contracted consultant on the grassroots operation.<\/li>\n<li>Writes and distributes legislative alerts, reports, and calls to action for member dentists.<\/li>\n<li>Coordinates and directs department staff and consultants on specific projects and programs.<\/li>\n<\/ul>\n<p><em>Dental PAC:<\/em><\/p>\n<ul>\n<li>Assists the VP with all matters related to Dental PAC and the Dental PAC Board of Directors.<\/li>\n<\/ul>\n<p><em>Dental Insurance and Regulatory Matters:<\/em><\/p>\n<ul>\n<li>Manages relationships with dental insurance providers.<\/li>\n<li>Maintains contact with the Michigan Board of Dentistry and the state of Michigan regarding regulatory matters.<\/li>\n<li>Manages the communications with members, dental office staff, and the public on dental benefits, insurance issues, and regulatory matters.<\/li>\n<li>Assists legislators and legislative staff with constituent issues concerning dental benefits and care.<\/li>\n<li>Ensures department activities align with the strategic plan and work the plan as directed.<\/li>\n<li>Manages special projects as determined by the VP.<\/li>\n<\/ul>\n<h4>Qualifications<\/h4>\n<ul>\n<li>General Educational\/Experiential Development\n<ul>\n<li>Verbal and written communication skills, quantitative skills, and general educational development typically associated with completion of a 4-year degree in a business.<\/li>\n<li>Legislative experience preferred, but not required.<\/li>\n<li>Effective interpersonal relationship skills.<\/li>\n<li>Strong writing, oral communication, and presentation skills.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h4>Comments<\/h4>\n<ul>\n<li>An Asterisk (*) denotes duties or responsibilities judged to be \u201cessential functions\u201d in terms of the Americans with Disabilities Act or ADA.<\/li>\n<li>This position is salaried-exempt and no overtime pay is provided. Additional work hours are expected to complete projects\/requests in a timely manner. This position requires evening and weekend work and travel. For example, during Annual Session, legislative fundraisers, component meetings, and Washington Congressional visitations.<\/li>\n<li>The above statements should not be construed as an exhaustive list of all duties that may be performed by an individual in this position. Other duties may be assigned as necessary.<\/li>\n<li>The employee in this position is required to spend some time performing duties and responsibilities related to MDA subsidiary functions and activities.<\/li>\n<li>The Privacy Rules place certain restrictions on the acquisition, use and disclosure of Protected Health Information (PHI). Further, under the rules and agreements signed by Michigan Dental Association with the Health Insurance Marketplaces, and in accordance with federal regulations, the Michigan Dental Association must also protect Personally-Identifiable Information (PII) that we may receive, use, transmit, or store about any client or prospect who may purchase health insurance coverage through the Health Insurance Marketplaces, whether federally-facilitated, in a state partnership or state-operated. This policy applies to all Michigan Dental Association employees, which is defined for the purposes of this document to be employees of all current and future subsidiaries of the Company.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text]<strong>Date Approved:<\/strong><\/p>\n<p><strong>Date Revised:<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]<strong>March 2014<\/strong><\/p>\n<p><strong>September 2014<\/strong><br \/>\n<strong>June 2017<\/strong><br \/>\n<strong>March 2024<\/strong><br \/>\n<strong>September 2025<\/strong>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_separator color=&#8221;custom&#8221; accent_color=&#8221;#009ba7&#8243;][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>Foundation Administrative Assistant<\/h3>\n<p><strong>Position Description<\/strong>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text css=&#8221;&#8221;]Department:<\/p>\n<p>Supervised By:<\/p>\n<p>Status:[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]Michigan Dental Association Foundation<\/p>\n<p>Director of Development<\/p>\n<p>Hourly, Nonexempt[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;]The Michigan Dental Association Foundation is a 501(c)3 non-profit organization, and since 1995, the organization provides scholarships for future dental professionals and grants to organizations providing dental care to people who need it most; uninsured, under-insured, working poor, elderly and indigent. Each year the MDA Foundation awards grants to organizations providing access to dental care for disadvantaged individuals. These funds create an immediate positive impact to communities across Michigan.<\/p>\n<h4>Position<\/h4>\n<p>The Foundation Administrative Assistant will be responsible for a variety of administrative and other tasks providing support where needed. The Administrator also oversees the grant-making and scholarship processes, ensuring a smooth operation from application to follow-up with donors. the Administrator serves as project manager for key Foundation events, with support from Foundation and MDA staff. This is a full-time position with some opportunity to work virtually from home, and also includes some limited travel.<\/p>\n<h4>Primary Job Functions*<\/h4>\n<p><em>Administration:<\/em><\/p>\n<ul>\n<li>Handles the Foundation\u2019s database entry and other database work as assigned.<\/li>\n<li>Manages donation processing (entering, letter creation and distribution).<\/li>\n<li>Prepare, schedule and distribute Board and Committee meeting logistics and materials.<\/li>\n<li>Responsible for filing and maintaining office documents.<\/li>\n<li>Responsible for internal program administration including data entry tracking and online submission for foundation grants and scholarship applications.<\/li>\n<\/ul>\n<p><em>Programs and Services:<\/em><\/p>\n<ul>\n<li>Manage and respond to grant and scholarship recipient inquiries related to specific programs, operations and\/or development.<\/li>\n<li>Assembling and mailing program materials.<\/li>\n<li>Program support for events, fundraisers, and meetings including: assemble, pack, schedule program materials.<\/li>\n<li>Proofreader\/Editor (spelling\/grammar) for printed outreach.<\/li>\n<li>DonorPerfect, Clickbid, RSVPBook registration events (database and survey data entry).<\/li>\n<\/ul>\n<p><em>Awareness:<\/em><\/p>\n<ul>\n<li>Design, message writing, execution and responding to social media outreach.<\/li>\n<\/ul>\n<h4>Experience and Educational Requirements<\/h4>\n<p>A minimum of five years of experience working in a corporate or nonprofit work environment in an administrative position combined with complementary education is preferred.<\/p>\n<p><em>Core Competencies<\/em><em>:<\/em><\/p>\n<p>Following are core competencies necessary for success as the Foundation\u2019s Administrative Assistant:<\/p>\n<ul>\n<li>Passion for the Foundation\u2019s mission.<\/li>\n<li>Strong data entry skills; experience with data entry\/ DonorPerfect or other similar database software programs.<\/li>\n<li>Proficiency with Microsoft Word, Excel, PowerPoint and Outlook; and internet\/website use.<\/li>\n<li>Experience in social media and organizational posting.<\/li>\n<li>Excellent organizational and planning capabilities.<\/li>\n<li>Ability to manage multiple projects within designated timelines while delivering high-quality results.<\/li>\n<li>Ability to multi-task, prioritize, take on responsibility and work well under deadlines.<\/li>\n<li>Quick learner who follows direction well, works well on a team and can work independently.<\/li>\n<\/ul>\n<h4>Application<\/h4>\n<p>Please email any questions, your resume, and cover letter to Amy Schaeffer, human resources specialist, at <a href=\"mailto:aschaeffer@michigandental.org\">aschaeffer@michigandental.org<\/a> no later than Friday, Sept. 12, 2025, 5 p.m.<\/p>\n<p>An Asterisk (*) denotes duties or responsibilities judged to be \u201cessential functions\u201d in terms of the Americans with Disabilities Act or ADA.<\/p>\n<p>The Privacy Rules place certain restrictions on the acquisition, use and disclosure of Protected Health Information (PHI). Further, under the rules and agreements signed by Michigan Dental Association with the Health Insurance Marketplaces, and in accordance with federal regulations, the Michigan Dental Association must also protect Personally-Identifiable Information (PII) that we may receive, use, transmit, or store about any client or prospect who may purchase health insurance coverage through the Health Insurance Marketplaces, whether federally-facilitated, in a state partnership or state-operated. This policy applies to all Michigan Dental Association employees, which is defined for the purposes of this document to be employees of all current and future subsidiaries of the Company.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221;][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text css=&#8221;&#8221;]<strong>Date Approved:<\/strong><\/p>\n<p><strong>Date Revised:<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;][\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_separator color=&#8221;custom&#8221; accent_color=&#8221;#009ba7&#8243;][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>Director of Human Resources<\/h3>\n<p><strong>Position Description<\/strong><\/p>\n<p>Are you an experienced HR leader ready to make a difference in a mission-driven organization? The Michigan Dental Association (MDA) and its Insurance and Financial Group (IFG) are seeking a Director of Human Resources to champion our people strategy and foster a high-performing, inclusive workplace culture.<\/p>\n<p>As the HR Director, you\u2019ll play a pivotal role in aligning our talent strategy with organizational goals, leading internal HR operations as well as our HR benefit for MDA members. The ideal candidate is approachable and engaging, yet confident in handling difficult conversations when needed. They are adaptable and open-minded, while also bringing a solid foundation in compliance and regulatory knowledge. They balance big-picture thinking with strong organizational skills and attention to detail.<\/p>\n<p>The Michigan Dental Association (MDA) is Michigan\u2019s primary source for oral healthcare and home to more than 5,900 Michigan dentists. MDA connects them in a professional association to offer community, collaboration, and resources including continuing education.[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text css=&#8221;.vc_custom_1678721825962{margin-bottom: 25px !important;}&#8221;]<strong>Department:<\/strong><\/p>\n<p><strong>Supervised By:<\/strong><\/p>\n<p><strong>Status:<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;.vc_custom_1749054838895{margin-bottom: 25px !important;}&#8221;]Human Resources<\/p>\n<p>Executive Director<\/p>\n<p>Salaried, exempt[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>Essential Job Functions<\/h3>\n<p><strong>Policy<\/strong><\/p>\n<ul>\n<li>Establishes human resource policies in line with governmental regulation and industry practices.<\/li>\n<li>Maintains currency of all policy and procedural documentation, personnel and medical files.<\/li>\n<li>Administers HR policies and practices on a day-to-day basis.<\/li>\n<li>Keeps current and maintains the MDA\/IFG Employee Handbook in coordination with the Executive Director and IFG President.<\/li>\n<\/ul>\n<p><strong>Administration<\/strong><\/p>\n<ul>\n<li>Manages the budgeting, development, implementation and administration of the human resource department for the MDA and IFG.<\/li>\n<li>Responsible for budgeting of all HR-related activities.<\/li>\n<li>Manages the hiring and termination processes.<\/li>\n<li>Maintains up-to-date market compensation rates for MDA and IFG personnel.<\/li>\n<li>Works with the Executive Director to set annual wages for MDA staff.<\/li>\n<li>Creates, keeps current and maintains all human resource forms, rosters, records, databases miscellaneous HR subject files and job descriptions.<\/li>\n<li>Assesses training needs of employees (both individual and as a whole), plans and implements the training.<\/li>\n<li>Responsible for the maintenance of MDA and IFG employee personal time and vacation time records.<\/li>\n<li>Manages the administration of the MDA and IFG self-insured employee dental benefit program.<\/li>\n<li>Provides recommendations to the Executive Director\/IFG President and Committee on Employee Benefits (CEB) for the establishment and maintenance of major HR programs.<\/li>\n<li>Creates and evaluates HR metrics and provides annual reports to the Executive Director and IFG President to include recommendations for change.<\/li>\n<\/ul>\n<p><strong>Communications and Employee Recognition<\/strong><\/p>\n<ul>\n<li>Serves as staff liaison to the Committee on Employee Benefits (CEB) and the Committee for Executive Director Evaluation (CEDE)<\/li>\n<li>Plans and implements life event recognition and years of service programs.<\/li>\n<li>Maintains relevant areas on the intranet.<\/li>\n<li>Works closely with the Vice President of Finance and Insurance Staff to coordinate benefit information and facilitates keeping employees informed.<\/li>\n<li>Plans and coordinates regular staff social events.<\/li>\n<\/ul>\n<p><strong>Member Service<\/strong><\/p>\n<ul>\n<li>Oversees the member HR benefit and assists members with employment-related questions.<\/li>\n<li>Researches and recommends HR programs\/products for consideration by Executive Director\/IFG President.<\/li>\n<\/ul>\n<p><strong>Operations<\/strong><\/p>\n<ul>\n<li>Oversee the operations of the MDA headquarters building, including purchasing, maintenance, and security.<\/li>\n<li>Select, contract and manage building service providers (cleaners, plants, lawn care, etc.).<\/li>\n<\/ul>\n<h3>Secondary Job Functions:<\/h3>\n<ul>\n<li>Aids other MDA departments when needed.<\/li>\n<li>Represents the MDA at events such as MDA Annual Session, CE meetings, component visits, etc.<\/li>\n<\/ul>\n<p><strong><em>\u00a0<\/em><\/strong><strong>Qualifications:<\/strong><\/p>\n<ul>\n<li>General Educational\/Experiential Development\n<ul>\n<li>Content area expertise typically associated with the completion of an undergraduate degree in human resources or a related field, and a minimum of five (5) years of experience at a manager level<\/li>\n<\/ul>\n<\/li>\n<li>SHRM or PHR certification preferred.<\/li>\n<li>Certification in Everything DiSC\u00ae is a plus.<\/li>\n<li>Specific Educational\/Experiential Development<\/li>\n<li>Exceptional interpersonal relationship skills.<\/li>\n<li>High level of knowledge in employment regulations and laws.<\/li>\n<li>Excellent organizational capabilities.<\/li>\n<li>Ability to maintain a high degree of confidentiality.<\/li>\n<li>Exceptional written and verbal communications skills.<\/li>\n<li>Budgeting expertise.<\/li>\n<li>Proficiency in MS Office Suite Software.<\/li>\n<\/ul>\n<p><strong>Work Location and Travel<\/strong><\/p>\n<p>This is a full-time, exempt position with a hybrid schedule, working from the Okemos office two days a week. Travel throughout Michigan is required several times throughout the year.<\/p>\n<p><strong>Compensation and Benefits<\/strong><\/p>\n<p>The total compensation and benefit package for this position is a competitive one which includes the flexibility of a hybrid work environment. More information about the benefits package and compensation will be shared with qualified candidates at the screening phase of our process to assess whether this position is in alignment with candidate expectations and qualifications.<\/p>\n<p>To express your interest in this position, please submit your cover letter and resume to <strong>hr@michigandental.org<\/strong>. Applications must be received by June 30, 2025.<\/p>\n<p><strong>Equal Opportunity Employer Statement<\/strong><\/p>\n<p>The Michigan Dental Association is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace and welcome applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, height, weight, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law.<\/p>\n<p>We comply with Michigan\u2019s Elliott-Larsen Civil Rights Act and Persons with Disabilities Civil Rights Act, and we make reasonable accommodations for qualified applicants and employees with disabilities in accordance with the law.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221;][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221;][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>MDA Insurance &amp; Financial Group Executive Assistant<\/h3>\n<p><strong>Position Description<\/strong><\/p>\n<p>The MDA Insurance &amp; Financial Group Executive Assistant provides high-level administrative support to the President, Board of Directors, and its Committees. This position also supports the MDA IFG Executive Team, Radiography Program technical requests, marketing activities, and other departments to ensure smooth operations and professional representation of IFG at all levels.[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text css=&#8221;.vc_custom_1758829518576{margin-bottom: 25px !important;}&#8221;]<strong>Supervised By:<\/strong><\/p>\n<p><strong>Status:<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;.vc_custom_1760448692542{margin-bottom: 25px !important;}&#8221;]Director of MDA Services and Marketing<\/p>\n<p>Hourly, nonexempt[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>Essential Job Functions*<\/h3>\n<p><strong>Board and Committee Support (Priority #1)<\/strong><\/p>\n<ul>\n<li>Provides full administrative oversight for the IFG Board of Directors and its Committees.<\/li>\n<li>Prepares meeting notices, agendas, materials, and confidential reports.<\/li>\n<li>Records, transcribes, and distributes accurate minutes for all board\/committee meetings.<\/li>\n<li>Schedules, administers, and supports in-person and virtual meetings.<\/li>\n<li>Masters and manages boardroom technology to ensure seamless virtual participation.<\/li>\n<li>Updates and maintains the IFG Administrative Manual, including resolutions and policies.<\/li>\n<li>Coordinates catering and meeting refreshments, meeting room reservations, and logistics for all board and committee sessions.<\/li>\n<li>Produces and distributes confidential documents such as the MDA IFG Business Plan, Shareholder Report, and quarterly business activity summaries.<\/li>\n<\/ul>\n<p><strong>Radiography Program Technical and Administrative Support (Priority #2)<\/strong><\/p>\n<ul>\n<li>Acts as the primary administrative liaison for the Radiography Program.<\/li>\n<li>Responds to users\u2019 technical requests and coordinates with participants, dentists, and participating stakeholders.<\/li>\n<li>Prepares financial reports and assists with logistics for the program.<\/li>\n<\/ul>\n<p><strong>Departmental Executive Support \u2013 IFG Departments (Priority #3)<\/strong><\/p>\n<ul>\n<li>Supports interdepartmental projects and assists executives as needed.<\/li>\n<li>May assist with marketing-related tasks as assigned from time to time.<\/li>\n<li>Maintains mailing lists and member verification lists as necessary.<\/li>\n<li>Purchases and manages office supplies, monitors stationery inventory, and coordinates copy machine maintenance and vendor relationships.<\/li>\n<li>Reviews and routes incoming mail and ensures timely responses to inquiries.<\/li>\n<li>Assists accounts payable by matching invoices and preparing checks for mailing.<\/li>\n<li>Tracks and monitors insurance producers\u2019 licenses and continuing education to ensure compliance with state requirements.<\/li>\n<\/ul>\n<h3>Secondary Job Functions<\/h3>\n<ul>\n<li>Coordinates company social and community responsibilities, including sponsored events.<\/li>\n<li>Organizes employee recognition activities, including flowers, cards, and service awards.<\/li>\n<li>Answers phones and provides general office coverage as needed.<\/li>\n<li>Assists with annual conventions, travel arrangements, and off-site event logistics.<\/li>\n<\/ul>\n<h3>Qualifications and Skills<\/h3>\n<p><strong>Education and Experience<\/strong><\/p>\n<ul>\n<li>High school diploma or equivalent required.<\/li>\n<li>Extensive clerical and administrative experience supporting executives and boards preferred.<\/li>\n<\/ul>\n<p><strong>Skills and Abilities<\/strong><\/p>\n<ul>\n<li>Exceptional organizational and multitasking skills with strong attention to detail.<\/li>\n<li>Excellent verbal and written communication skills; strong grammar and composition.<\/li>\n<li>Competence with office technology, including Microsoft Office and online meeting platforms.<\/li>\n<li>Proven ability to maintain confidentiality and handle sensitive information.<\/li>\n<li>Ability to manage multiple projects, prioritize competing deadlines, and collaborate effectively across departments.<\/li>\n<\/ul>\n<p><strong>Physical and Other Requirements<\/strong><\/p>\n<ul>\n<li>Frequent keyboarding, sitting, phone work, and computer use.<\/li>\n<li>Occasional lifting up to 30 lbs. with cart assistance.<\/li>\n<li>Occasional travel throughout Michigan for meetings, conventions, or events.<\/li>\n<li>Must be able to hear and speak clearly in English for extended periods.<\/li>\n<li>This position is hourly and may require overtime during special projects and events.<\/li>\n<li>Additional duties may be assigned as necessary to support IFG and its subsidiaries.<\/li>\n<li>The IFG Executive Assistant must adhere to privacy rules protecting all PHI and PII in compliance with HIPAA and related regulations.<\/li>\n<\/ul>\n<p><em>An Asterisk (*) denotes duties or responsibilities judged to be \u201cessential functions\u201d in terms of the Americans with Disabilities Act or ADA.<\/em><\/p>\n<p><em>The Privacy Rules place certain restrictions on the acquisition, use and disclosure of Protected Health Information (PHI). Further, under the rules and agreements signed by Michigan Dental Association with the Health Insurance Marketplaces, and in accordance with federal regulations, the Michigan Dental Association must also protect Personally-Identifiable Information (PII) that we may receive, use, transmit, or store about any client or prospect who may purchase health insurance coverage through the Health Insurance Marketplaces, whether federally-facilitated, in a state partnership or state-operated. This policy applies to all Michigan Dental Association employees, which is defined for the purposes of this document to be employees of all current and future subsidiaries of the Company.<\/em><\/p>\n<hr \/>\n<h3>Application<\/h3>\n<p>Please email any questions, your resume, and cover letter to Amy Schaeffer, human resources specialist, at <a href=\"mailto:aschaeffer@michigandental.org\">aschaeffer@michigandental.org<\/a>. Applications will be considered and interviews granted on a rolling basis until the position is filled.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator color=&#8221;custom&#8221; border_width=&#8221;2&#8243; css=&#8221;&#8221; accent_color=&#8221;#009ba7&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>Chief Experience Officer (CXO)<\/h3>\n<p><strong>Position Description<\/strong><\/p>\n<p>The Chief Experience Officer (CXO) is a senior leader dedicated to enhancing the overall experience of members and stakeholders of the Michigan Dental Association. The role is responsible for aligning the Continuing Education (CE), Membership, and Marketing &amp; Communications functions to deliver exceptional value to members, with clear accountability for measurable outcomes in membership growth, increased participation in MDA\u2019s programs, and team performance. Working in close partnership with directors, the CXO strengthens programs, elevates engagement, and ensures that the association\u2019s educational offerings, member services, and communications strategies are fully integrated and sustainable.<\/p>\n<p>The CXO serves as a strategic partner and connector, bringing a big-picture perspective that advances the mission while also contributing directly to the association\u2019s financial health. By working with directors to grow CE participation, strengthen membership engagement, and expand partnerships, the CXO plays a pivotal role in generating revenue and securing the association\u2019s long-term viability. Just as importantly, the CXO champions a positive staff experience \u2014 supporting professional growth, fostering collaboration, and contributing to retention by ensuring staff feel valued and empowered. The CXO is expected to be self-driven, results-oriented, and accountable for leading staff teams to consistently higher levels of performance.[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text css=&#8221;.vc_custom_1758829518576{margin-bottom: 25px !important;}&#8221;]<strong>Supervised By:<\/strong><\/p>\n<p><strong>Status:<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;.vc_custom_1758829530783{margin-bottom: 25px !important;}&#8221;]Executive Director<\/p>\n<p>Salaried, exempt[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>Key Responsibilities<\/h3>\n<p><strong>Revenue Growth &amp; Sustainability<\/strong><\/p>\n<ul>\n<li>Work with directors to identify and expand revenue-generating opportunities, including:\n<ul>\n<li>Continuing education programs (in-person, online, hybrid).<\/li>\n<li>Sponsorships, partnerships, and vendor engagement.<\/li>\n<li>Advertising, publications, and digital products.<\/li>\n<li>Innovative offerings such as webinars, certificate programs, or leadership institutes.<\/li>\n<\/ul>\n<\/li>\n<li>Provide strategic insight into program budgets to ensure initiatives are financially sustainable and aligned with organizational priorities. Take direct responsibility for outcomes by monitoring progress, reporting on performance, and adjusting strategies to meet or exceed growth targets.<\/li>\n<li>Serve as an ambassador for the association with members, partners, and stakeholders to build relationships that support growth and visibility.<\/li>\n<\/ul>\n<p><strong>Collaboration &amp; Leadership<\/strong><\/p>\n<ul>\n<li>Partner with CE, Membership, and Marketing\/Communications directors to align department strategies with the association\u2019s mission and business goals.<\/li>\n<li>Lead a culture of ownership, where staff are empowered and expected to deliver measurable results.<\/li>\n<li>Provide cross-departmental leadership that enhances the overall member journey\u2014from first contact to lifelong engagement.<\/li>\n<li>Support and hold directors accountable for implementing innovative practices while respecting and amplifying their leadership authority.<\/li>\n<li>Foster a culture of creativity, inclusivity, and continuous improvement across all member- and staff-facing functions.<\/li>\n<li>Model accountability and set clear expectations, ensuring that staff teams are consistently achieving and exceeding goals.<\/li>\n<li>Prioritize staff well-being and engagement by promoting collaboration, recognition, and opportunities for professional development.<\/li>\n<\/ul>\n<p><strong>Continuing Education (CE<\/strong>)<\/p>\n<ul>\n<li>Collaborate with the CE director to grow programs that drive participation, impact, and revenue.<\/li>\n<li>Identify emerging educational trends and delivery formats (in-person, hybrid, online).<\/li>\n<li>Ensure programs meet accreditation standards and member needs.<\/li>\n<\/ul>\n<p><strong>Membership<\/strong><\/p>\n<ul>\n<li>Partner with the Membership director to strengthen recruitment, retention, and engagement strategies.<\/li>\n<li>Support initiatives that increase member value and deepen relationships with dentists and stakeholders.<\/li>\n<li>Analyze membership trends and feedback to inform growth strategies.<\/li>\n<\/ul>\n<p><strong>Marketing &amp; Communications<\/strong><\/p>\n<ul>\n<li>Collaborate with the Marketing\/Communications director to unify messaging across CE, membership, and advocacy initiatives.<\/li>\n<li>Champion brand consistency and ensure communications resonate with diverse member audiences.<\/li>\n<li>Support innovative approaches to digital engagement, social media, and outreach campaigns.<\/li>\n<\/ul>\n<h3>Qualifications<\/h3>\n<ul>\n<li>Bachelor\u2019s degree or equivalent work experience required; advanced degree in business, marketing, education, or related field preferred.<\/li>\n<li>7+ years of leadership experience in association management, continuing education, membership, or marketing\/communications.<\/li>\n<li>Demonstrated success in revenue-generating initiatives (e.g., CE program expansion, membership growth, sponsorship, advertising, partnerships).<\/li>\n<li>Strong understanding of member engagement strategies and adult learning principles.<\/li>\n<li>Demonstrated ability to lead high-performing staff teams with accountability for results.<\/li>\n<li>Excellent communication, relationship-building, and collaborative leadership skills.<\/li>\n<li>Human resources experience\u2014particularly in staff development and retention \u2014 a plus.<\/li>\n<\/ul>\n<h3>Core Competencies<\/h3>\n<ul>\n<li><strong>Collaborative Leadership \u2013<\/strong> Works alongside directors to integrate strategies without duplicating authority.<\/li>\n<li><strong>Revenue Growth Orientation \u2013<\/strong> Identifies and advances opportunities for programmatic and membership revenue.<\/li>\n<li><strong>Financial Acumen \u2013<\/strong> Understands program budgets and aligns them with strategic goals.<\/li>\n<li><strong>Member- and Staff-Centric Focus \u2013<\/strong> Prioritizes value, engagement, and satisfaction for both members and staff.<\/li>\n<li><strong>Innovative Thinking \u2013<\/strong> Brings fresh ideas to CE, membership, and communications strategies.<\/li>\n<li><strong>Connector Mindset \u2013<\/strong> Builds bridges across teams, ensuring consistency and alignment.<\/li>\n<li><strong>Talent Development &amp; Accountability \u2013<\/strong> Fosters a positive staff experience while setting clear performance expectations, driving accountability, and coaching staff to reach higher levels of excellence.<\/li>\n<li><strong>Results Orientation \u2013<\/strong> Demonstrates personal accountability and a drive to achieve ambitious goals for membership growth and engagement.<\/li>\n<\/ul>\n<hr \/>\n<h3>Application<\/h3>\n<p>Please email any questions, your resume, and cover letter to Amy Schaeffer, human resources specialist, at <a href=\"mailto:aschaeffer@michigandental.org\">aschaeffer@michigandental.org<\/a>. Applications will be considered and interviews granted on a rolling basis until the position is filled.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_separator color=&#8221;custom&#8221; border_width=&#8221;2&#8243; css=&#8221;&#8221; accent_color=&#8221;#009ba7&#8243;][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>Personal Lines Agent<\/h3>\n<p><strong>Position Description<\/strong><\/p>\n<p>To service, sell\/market and administer the company\u2019s personal lines insurance programs.[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text css=&#8221;.vc_custom_1758829518576{margin-bottom: 25px !important;}&#8221;]<strong>Supervised By:<\/strong><\/p>\n<p><strong>Status:<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;.vc_custom_1759170354305{margin-bottom: 25px !important;}&#8221;]Personal Lines Manager<\/p>\n<p>Hourly, non-exempt[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>Primary Accountabilities<\/h3>\n<p><em>(Judged to be essential functions in terms of the Americans with Disabilities Act.)<\/em><\/p>\n<p><strong>Service personal lines clients and policies<\/strong><\/p>\n<ul>\n<li>Respond to policyholder inquiries regarding coverage, billing, claims and other related issues.<\/li>\n<li>Maintain personal lines client files, database entries, records, and agency\/online computer systems.<\/li>\n<li>Process information for new business policies, renewals and endorsements.<\/li>\n<li>Assure that customer service efforts meet company standards.<\/li>\n<\/ul>\n<p><strong>Sell and market personal lines programs<\/strong><\/p>\n<ul>\n<li>Gather initial information and prepare quotes and proposals for prospective clients.<\/li>\n<li>Discuss costs, coverage implications, needs and alternatives.<\/li>\n<li>Provide guidance to prospective clients on coverages, costs, options, and requirements.<\/li>\n<li>Gather applications and other relevant information necessary for underwriting.<\/li>\n<li>Assist with other marketing efforts, such as mass mailings or trade shows, as needed.<\/li>\n<\/ul>\n<p><strong>Administration of personal lines policies and records<\/strong><\/p>\n<ul>\n<li>Review and prepare policies and endorsements for accuracy and adequacy.<\/li>\n<li>Process downloads and assign to appropriate file.<\/li>\n<li>Assist in maintaining personal lines procedure manual.<\/li>\n<\/ul>\n<p><strong>Administration of personal lines policies and records<\/strong><\/p>\n<ul>\n<li>Review and prepare policies and endorsements for accuracy and adequacy.<\/li>\n<li>Process downloads and assign to appropriate file.<\/li>\n<li>Assist in maintaining personal lines procedure manual.<\/li>\n<\/ul>\n<h3>Secondary Accountabilities<\/h3>\n<ul>\n<li>Develop a general understanding of other products offered by the agency and seek potential cross selling opportunities.<\/li>\n<li>Assist in other tasks or special projects, as specified by personal lines manager, commercial lines manager or department director.<\/li>\n<\/ul>\n<h3>Qualifications<\/h3>\n<ul>\n<li>A current property\/casualty license issued by the state of Michigan is required or willingness to obtain immediately upon employment.<\/li>\n<li>Verbal and written communication skills, quantitative skills and general educational development typically associated with the completion of a high school curriculum or above.<\/li>\n<li>Some knowledge and experience in selling and servicing insurance products helpful.<\/li>\n<\/ul>\n<h3>Comments<\/h3>\n<ul>\n<li>Position may require overtime. Overtime is at the direction of the personal lines manager or department director.<\/li>\n<li>This job description should not be construed as an exhaustive list of all duties that may be performed by the individual in this position. Other duties may be assigned or completed, as necessary or directed.<\/li>\n<\/ul>\n<hr \/>\n<h3>Application<\/h3>\n<p>Please email any questions, your resume, and cover letter to Amy Schaeffer, human resources specialist, at <a href=\"mailto:aschaeffer@michigandental.org\">aschaeffer@michigandental.org<\/a> no later than Wednesday, Oct. 15, 2025, 5 p.m.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_separator color=&#8221;custom&#8221; border_width=&#8221;2&#8243; css=&#8221;&#8221; accent_color=&#8221;#009ba7&#8243;][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>Purchasing and Facilities Specialist<\/h3>\n<p><strong>Position Description<\/strong><\/p>\n<p>Provides a variety of internal support functions including purchasing and maintaining office supply inventories, all company mailroom and shipping activities, vendor contacts, general cleaning and basic maintenance services for the Michigan Dental Association building.[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text css=&#8221;.vc_custom_1758829518576{margin-bottom: 25px !important;}&#8221;]<strong>Supervised By:<\/strong><\/p>\n<p><strong>Status:<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;.vc_custom_1759256104468{margin-bottom: 25px !important;}&#8221;]Director of Human Resources<\/p>\n<p>Hourly, non-exempt[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>Primary Accountabilities*<\/h3>\n<p><strong>Production Room<\/strong><\/p>\n<ul>\n<li>Responsible for processing mail.<\/li>\n<li>Purchase and maintain office supply inventories and processes special requests.<\/li>\n<li>Maintain kitchen supply inventories.<\/li>\n<li>Duplicates materials as scheduled and on request.<\/li>\n<li>Organizes\/stocks 2nd floor copy room on a weekly basis.<\/li>\n<li>Orders\/maintains pop supply to include returning pop cans.<\/li>\n<li>Enters order data information for Saleable Materials (radiography, brochures, etc.) in customer management software. Ships orders and tracks inventory.<\/li>\n<li>Receives and scans material for MDA staff.<\/li>\n<li>Receives and distributes IFG supplies for Insurance departments.<\/li>\n<li>Processes out bound UPS shipments for MDA and IFG and maintains equipment.<\/li>\n<\/ul>\n<p><strong>Building<\/strong><\/p>\n<ul>\n<li>Open building at start of workday and as needed.<\/li>\n<li>Performs general clean-up.<\/li>\n<li>Provides basic maintenance.<\/li>\n<li>Maintains inventory of cleaning and general maintenance supplies.<\/li>\n<li>Provides occasional building security.\n<ul>\n<li>Remains on premises during after\/before hour meetings to open doors for guests.<\/li>\n<\/ul>\n<\/li>\n<li>Vendor Contact.\n<ul>\n<li>Works with a variety of building vendors to negotiate contracts and ensure that all areas of the building are functioning properly.<\/li>\n<\/ul>\n<\/li>\n<li>Communicate with staff regarding building projects as needed.<\/li>\n<li>Primary on-call contact for building emergencies.<\/li>\n<li>Research building services contracts. Conduct Requests-for-Proposals (RFP\u2019s) when necessary.<\/li>\n<li>Enters Data for personnel, distributes and maintains the hardware for key fobs.<\/li>\n<li>Maintains the cameras in the security system.<\/li>\n<li>Manages the rental of conference rooms for outside organizations.<\/li>\n<li>Oversees and maintains the equipment and conference room setups for in house meetings &amp; seminars (CE Department). Coordinates all requirements for rented conference space seminars.<\/li>\n<li>Other duties as assigned.<\/li>\n<\/ul>\n<h3>Qualifications<\/h3>\n<p><strong>General Educational\/Experiential Development<\/strong><\/p>\n<ul>\n<li>Verbal and written communication skills, quantitative skills and general educational development typically associated with completion of a general high school curriculum.<\/li>\n<\/ul>\n<p><strong>Specific Educational\/Experiential Development<\/strong><\/p>\n<ul>\n<li>Basic training in carpentry, electrical work and plumbing, with the ability to maintain and perform simple maintenance on furniture, electrical systems and plumbing fixtures.<\/li>\n<li>Must be technologically savvy.<\/li>\n<\/ul>\n<h3>Working Conditions<\/h3>\n<ul>\n<li>Job requires the ability to slide, shift, move and lift furniture, equipment and other fixtures, which may exceed 50 pounds. Duties will occasionally be performed outdoors, in cramped spaces, and on ladders. Occasional exposure to hazardous conditions is probable.<\/li>\n<\/ul>\n<h3>Comments<\/h3>\n<ul>\n<li>This position may require overtime, for example during annual session. Overtime is at the direction of the immediate supervisor and human resources. Approval of overtime is granted by the executive director and\/or human resources.<\/li>\n<li>The person in this position is required to lift heavy objects such as paper boxes, office machinery, office\/kitchen supplies, etc.<\/li>\n<li>The employee in this position is required to spend some time performing duties and responsibilities related to MDA subsidiary functions and activities. The employee is required to keep track of time using the Association\u2019s uniform daily time sheet for this record keeping purpose.<\/li>\n<li>The above statements should not be construed as an exhaustive list of all duties that may be performed by the individual in this position. Other duties may be assigned as necessary.<\/li>\n<\/ul>\n<p>* <em>= Denotes duties or responsibilities judged to be \u201cessential functions\u201d in terms of the Americans with Disabilities Act.<\/em><\/p>\n<hr \/>\n<h3>Application<\/h3>\n<p>Please email any questions, your resume, and cover letter to Amy Schaeffer, human resources specialist, at <a href=\"mailto:aschaeffer@michigandental.org\">aschaeffer@michigandental.org<\/a> no later than Wednesday, Oct. 15, 2025, 5 p.m.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_column_text]<\/p>\n<h3>Donated Dental Services Coordinator<\/h3>\n<p><strong>Position Description<\/strong><\/p>\n<p>We are seeking a highly motivated individual with a passion for helping marginalized individuals to serve as a critical link between patient and dentist. In this rewarding role, you will help ensure elderly patients and those with disabilities have access to care and are able to successfully complete their treatment. This rewarding position involves critical thinking and networking skills, along with an enjoyment of working with people from all walks of life.<\/p>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text]Department:<\/p>\n<p>Supervised By:<\/p>\n<p>Status:[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text]Donated Dental Services<\/p>\n<p>Manager of Access\/Prevention<\/p>\n<p>Hourly, Nonexempt[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<h4>General Purpose<\/h4>\n<p>The Donated Dental Services Coordinator provides case management services for the Michigan Donated Dental Services (DDS) Program and its applicants who are elderly, have permanent disability, or are medically at-risk and cannot afford or access comprehensive dental treatment for severe dental problems.<\/p>\n<h4>Primary Essential Job Functions*<\/h4>\n<p><em>Recruits volunteer dentists:<\/em><\/p>\n<ul>\n<li>Assists manager of access and prevention with recruitment and retention of volunteer dentists.<\/li>\n<\/ul>\n<p><em>Coordinates and negotiates with volunteer laboratories:<\/em><\/p>\n<ul>\n<li>Assists manager of access and prevention with recruitment of volunteer laboratories.<\/li>\n<li>Makes arrangements with dental labs, negotiates within the parameters of the lab budget and authorizes lab fee reimbursements.<\/li>\n<\/ul>\n<p><em>Establishes and maintains relationships with referral agencies:<\/em><\/p>\n<ul>\n<li>Maintains periodic contact with referring agencies and reaches out to new agencies to stimulate appropriate referrals as needed.<\/li>\n<\/ul>\n<p><em>Maintains program records:<\/em><\/p>\n<ul>\n<li>Maintains computerized files of patients, dentists, labs, and related data and case notes as each case progresses.<\/li>\n<li>Assists manager of access and prevention with compiling report data.<\/li>\n<\/ul>\n<h4>Secondary Essential Job Functions*<\/h4>\n<ul>\n<li>Attends events such as the MDA Annual meeting, component dental society meetings and other events to support the program as assigned.<\/li>\n<\/ul>\n<h4>Qualifications<\/h4>\n<p><em>General Education\/Experiential Development:<\/em><\/p>\n<ul>\n<li>The job requires knowledge normally acquired through a bachelor\u2019s degree in social work or other human services field, or equivalent work experience.\n<ul>\n<li>Excellent oral and written communication skills.<\/li>\n<li>Exceptional interpersonal skills.<\/li>\n<li>Cultural competency, patience, and compassion.<\/li>\n<li>Problem-solving skills.<\/li>\n<li>Computer proficiency.<\/li>\n<li>Professional and courteous telephone demeanor.<\/li>\n<li>Organizational ability.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><em>Specific Educational\/Experiential Development:<\/em><\/p>\n<ul>\n<li>This position requires a minimum of two years\u2019 experience with elderly people or people with disabilities, preferably in a social services setting.<\/li>\n<\/ul>\n<h4>Comments<\/h4>\n<p>An asterisk (*) denotes duties or responsibilities judged to be \u201cessential functions\u201d in terms of the Americans with Disabilities Act or ADA.<\/p>\n<ul>\n<li>This position is full time, hourly, non-exempt, and funded in part or in full through an annual grant by the Michigan Department of Health and Human Services.<\/li>\n<li>This position may require overtime, for example during annual session. Overtime is at the direction of the immediate supervisor and human resources. Approval for overtime is granted by the executive director and\/or human resources.<\/li>\n<li>The above statements should not be construed as an exhaustive list of all duties that may be performed by a person in this job. Other duties also may be assigned as necessary.<\/li>\n<li>The Privacy Rules place certain restrictions on the acquisition, use and disclosure of Protected Health Information (PHI). Further, under the rules and agreements signed by Michigan Dental Association with the Health Insurance Marketplaces, and in accordance with federal regulations, the Michigan Dental Association must also protect Personally-Identifiable Information (PII) that we may receive, use, transmit, or store about any client or prospect who may purchase health insurance coverage through the Health Insurance Marketplaces, whether federally-facilitated, in a state partnership or state-operated. This policy applies to all Michigan Dental Association employees, which is defined for the purposes of this document to be employees of all current and future subsidiaries of the Company.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text]<strong>Job Type:<\/strong><\/p>\n<p><strong>Schedule:<\/strong><\/p>\n<p><strong>Ability to Commute\/Relocate:<\/strong><\/p>\n<p><strong>License\/Certification:<\/strong><\/p>\n<p><strong>Work Location:<\/strong><\/p>\n<p><strong>Salary:<\/strong><\/p>\n<p><strong>Benefits:<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text]Full-Time<\/p>\n<p>Monday &#8211; Friday<\/p>\n<p>Okemos, Mich. 48864: Reliably commute or planning to relocate before starting work (Required)<\/p>\n<p>Driver&#8217;s License (Required)<\/p>\n<p>Okemos, Mich. 48864<\/p>\n<p>$46,000<\/p>\n<ul>\n<li>401(k)<\/li>\n<li>401(k) matching<\/li>\n<li>Dental insurance<\/li>\n<li>Disability insurance<\/li>\n<li>Employee assistance program<\/li>\n<li>Flexible schedule<\/li>\n<li>Health insurance<\/li>\n<li>Health savings account<\/li>\n<li>Life insurance<\/li>\n<li>Mileage reimbursement<\/li>\n<li>Paid time off<\/li>\n<li>Tuition reimbursement<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text]<strong>Date Revised:<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text]<strong>February 2024<\/strong>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_separator color=&#8221;custom&#8221; accent_color=&#8221;#009ba7&#8243;][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_column_text]<\/p>\n<h3>Health and Life Insurance Representative<\/h3>\n<p><strong>Position Description<\/strong><\/p>\n<p>Provides clerical and administrative support and customer service to the company\u2019s health and life insurance department.<\/p>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text]Department:<\/p>\n<p>Supervised By:<\/p>\n<p>Status:[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text]Health and Life Programs<\/p>\n<p>Manager of Health and Life\/Compliance Officer<\/p>\n<p>Hourly, Nonexempt[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<h4>General Purpose<\/h4>\n<p>Provides secretarial and administrative support to the President, Board of Directors and its Committees, and the remainder of the MDA Insurance and Financial Group staff.<\/p>\n<h4>Primary Essential Job Functions*<\/h4>\n<p><em>Gathers information for insurance recordkeeping, premium calculations and billing, including assisting in monthly and off-cycle billing.<\/em><\/p>\n<ul>\n<li>Gathers information for insurance recordkeeping, premium calculations and billing, including assisting in monthly and off-cycle billing.<\/li>\n<li>Updates records to reflect changes in employee and dependent status.<\/li>\n<li>Processes applications and follows up with information requests.<\/li>\n<li>Services the company\u2019s health, life and disability insurance products.<\/li>\n<li>Answers inquiries from clients and clients\u2019 employees concerning coverage, bills and statements.<\/li>\n<li>Resolve claim issues with subscribers, medical providers and insurance companies.<\/li>\n<li>Assures that customer service efforts meet company standards.<\/li>\n<li>Solicits health, life, and disability insurance applications.<\/li>\n<li>Refers business to Account Executive when appropriate.<\/li>\n<li>Updates records to reflect changes in employee and dependent status.<\/li>\n<li>Provides clerical support to Account Executives.<\/li>\n<li>Prepares quotes and proposals.<\/li>\n<\/ul>\n<h4>Secondary Essential Job Functions<\/h4>\n<ul>\n<li>Assist in other tasks or special projects as needed.<\/li>\n<li>Develop general understanding of other products offered by the company and seek potential cross-selling opportunities.<\/li>\n<\/ul>\n<h4>Qualifications<\/h4>\n<p><em>General Educational\/Experiential Development<\/em><\/p>\n<ul>\n<li>Verbal and written communication skills, quantitative sills and general educational development typically associated with completion of a high school curriculum.<\/li>\n<\/ul>\n<p><em>Specific Educational\/Experiential Development<\/em><\/p>\n<ul>\n<li>Basic knowledge and expertise in health care claims and program administration, typically acquired in less than one year or experience in an insurance environment.<\/li>\n<\/ul>\n<h4>Comments<\/h4>\n<ul>\n<li>This position may require overtime, for example during annual session. Overtime is at the direction of the immediate supervisor. Approval for overtime is granted by the President.<\/li>\n<li>The above statements should not be construed as an exhaustive list of all duties that may be performed of the individual in this position. Other duties may be assigned as necessary.<\/li>\n<li>An Asterisk (*) denotes duties or responsibilities judged to be \u201cessential functions\u201d in terms of the Americans with Disabilities Act or ADA.<\/li>\n<li>The Privacy Rules place certain restrictions on the acquisition, use and disclosure of Protected Health Information (PHI). Further, under the rules and agreements signed by Michigan Dental Association with the Health Insurance Marketplaces, and in accordance with federal regulations, the Michigan Dental Association must also protect Personally-Identifiable Information (PII) that we may receive, use, transmit, or store about any client or prospect who may purchase health insurance coverage through the Health Insurance Marketplaces, whether federally-facilitated, in a state partnership or state-operated. This policy applies to all Michigan Dental Association employees, which is defined for the purposes of this document to be employees of all current and future subsidiaries of the Company.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text]<strong>Job Type:<\/strong><\/p>\n<p><strong>Schedule:<\/strong><\/p>\n<p><strong>Ability to Commute\/Relocate:<\/strong><\/p>\n<p><strong>License\/Certification:<\/strong><\/p>\n<p><strong>Work Location:<\/strong><\/p>\n<p><strong>Salary:<\/strong><\/p>\n<p><strong>Benefits:<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text]Full-Time<\/p>\n<p>Monday &#8211; Friday<\/p>\n<p>Okemos, Mich. 48864: Reliably commute or planning to relocate before starting work (Required)<\/p>\n<p>Driver&#8217;s License (Required)<\/p>\n<p>Okemos, Mich. 48864<\/p>\n<p>To be discussed at interview.<\/p>\n<ul>\n<li>401(k)<\/li>\n<li>401(k) matching<\/li>\n<li>Dental insurance<\/li>\n<li>Disability insurance<\/li>\n<li>Employee assistance program<\/li>\n<li>Flexible schedule<\/li>\n<li>Health insurance<\/li>\n<li>Health savings account<\/li>\n<li>Life insurance<\/li>\n<li>Mileage reimbursement<\/li>\n<li>Paid time off<\/li>\n<li>Tuition reimbursement<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text]<strong>Date Revised:<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text]<strong>February 2019<\/strong>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>*Video Storyteller (Digital Content Creator\/Videographer)<\/h3>\n<p><strong>Position Description<\/strong>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text]Department:<\/p>\n<p>Supervised By:<\/p>\n<p>Status:<\/p>\n<p>Pay Range Starts At:[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]Marketing<\/p>\n<p>Director of Marketing and Communications<\/p>\n<p>Salaried, Exempt<\/p>\n<p>$69,000[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_btn title=&#8221;Email R\u00e9sum\u00e9&#8221; style=&#8221;flat&#8221; color=&#8221;turquoise&#8221; align=&#8221;center&#8221; css=&#8221;&#8221; link=&#8221;url:mailto%3Aashaeffer%40michigandental.org&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;]<strong>We are looking to add this NEW position to our fun, innovative, and creative Marketing and Communications Department at our wonderful member-focused association.<\/strong><\/p>\n<h4>General Purpose<\/h4>\n<p>We are seeking a creative and skilled Digital Content Creator\/Videographer to join our team. The ideal candidate will be responsible for capturing, editing, brainstorming and producing high-quality, compelling videos that align with our brand\u2019s voice and strategy to be used on the MDA website, social media, and other web digital platforms throughout the tripartite membership. The candidate should have a strong understanding of video production, storytelling, and digital marketing trends with a focus on accuracy, ability to meet tight deadlines, and teamwork.<\/p>\n<p>This position will have an active role in generating content ideas and using independent judgment to complete projects from planning through post-production to amplify the MDA\u2019s mission, improve brand reputation, and better engage with key audiences.<\/p>\n<h4>Essential Job Functions*<\/h4>\n<p><em>Video Production:<\/em><\/p>\n<ul>\n<li>Collaborate in formulating strategic and business plans as content area expert in finance, ensuring all financial activities are in alignment with the plan.<\/li>\n<li>Develop financial and tax strategies.<\/li>\n<li>Develop performance measures and monitoring systems to support strategy.<\/li>\n<li>Monitor internal and external trends; anticipate potential impacts on the association and recommend action to ensure short and long-term financial health.<\/li>\n<li>Maintain and monitor plan for building management, anticipate and budget for repair or replacement of building components, systems, equipment, and furnishings.<\/li>\n<li>Manage the capital request and budgeting processes.<\/li>\n<\/ul>\n<p><em>Content Creation:<\/em><\/p>\n<ul>\n<li>Develop engaging and innovative digital content for websites, social media platforms, and other digital channels.<\/li>\n<li>Responsible for editing and repurposing existing video content for use across different platforms.<\/li>\n<li>Assist in the creation of visual assets, including photography and graphic design, as needed.<\/li>\n<\/ul>\n<p><em>Social Media and Digital Strategy:<\/em><\/p>\n<ul>\n<li>Work closely with the key stakeholders to create content tailored to each platform, ensuring maximum engagement and reach.<\/li>\n<li>Stay updated on the latest trends in digital content, video production, and social media to continuously improve content strategies.<\/li>\n<li>Analyze content performance metrics and adjust strategies accordingly to optimize engagement and conversion rates.<\/li>\n<\/ul>\n<p><em>Project Management:<\/em><\/p>\n<ul>\n<li>Coordinate with internal teams and external vendors as needed to manage multiple projects simultaneously.<\/li>\n<li>Maintain an organized archive of video footage, project files, and digital assets.<\/li>\n<li>Ensure all content is optimized for various platforms, including mobile devices and desktop.<\/li>\n<\/ul>\n<h4>Qualifications:<\/h4>\n<ul>\n<li>General Educational\/Experiential Development\n<ul>\n<li>Bachelor&#8217;s degree in a discipline related to the area of assignment such as Film, Digital Media, Communications or related field; or equivalent experience.<\/li>\n<li>Proven experience as a videographer, video editor, or digital content creator.<\/li>\n<\/ul>\n<\/li>\n<li>Specific Educational\/Experiential Development:\n<ul>\n<li>Proficiency in video editing software such as Adobe Premiere Pro, Final Cut Pro, After Effects, or similar tools.<\/li>\n<li>Experience with sound and lighting techniques.<\/li>\n<li>Ability to shoot and edit a variety of videos styles (interview, social media, long and short form digital series).<\/li>\n<li>Experience creating content for social media platforms such as YouTube, Instagram, TikTok, and Facebook.<\/li>\n<li>Excellent organizational and time management skills with the ability to manage multiple projects.<\/li>\n<li>Strong attention to detail and a creative mindset.<\/li>\n<li>Ability to work both independently and as part of a collaborative team.<\/li>\n<li>Driver&#8217;s license and reliable transportation.<\/li>\n<\/ul>\n<\/li>\n<li>Working Conditions:\n<ul>\n<li>This position requires frequent travel throughout Michigan.<\/li>\n<li>Ability to work flexible hours, including evenings and weekends, depending on project needs.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h4>Comments:<\/h4>\n<ul>\n<li>This position is salaried and no overtime pay is provided. Additional work hours are expected to complete projects\/requests in a timely manner may require overtime, for example during annual session.<\/li>\n<li>The employee in this position is required to spend some time performing duties and responsibilities related to MDA subsidiary functions and activities.<\/li>\n<li>The above statements should not be construed as an exhaustive list of all duties that may be performed by the individual in this position. Other duties may be assigned as necessary.<\/li>\n<li>The employee in this position may be required to spend some time performing duties and responsibilities related to MDA subsidiary functions and activities.<\/li>\n<li>An Asterisk (*) denotes duties or responsibilities judged to be \u201cessential functions\u201d in terms of the Americans with Disabilities Act or ADA.<\/li>\n<li>The Privacy Rules place certain restrictions on the acquisition, use and disclosure of Protected Health Information (PHI). Further, under the rules and agreements signed by Michigan Dental Association with the Health Insurance Marketplaces, and in accordance with federal regulations, the Michigan Dental Association must also protect Personally-Identifiable Information (PII) that we may receive, use, transmit, or store about any client or prospect who may purchase health insurance coverage through the Health Insurance Marketplaces, whether federally-facilitated, in a state partnership or state-operated. This policy applies to all Michigan Dental Association employees, which is defined for the purposes of this document to be employees of all current and future subsidiaries of the Company.<\/li>\n<li>No phone calls, please.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text css=&#8221;&#8221;]<strong>Date Approved:<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]<strong>August 2024<\/strong>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_separator color=&#8221;custom&#8221; accent_color=&#8221;#009ba7&#8243;][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_separator color=&#8221;custom&#8221; accent_color=&#8221;#009ba7&#8243;][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_column_text]<\/p>\n<h3>Foundation Director of Development<\/h3>\n<p><strong>Position Description<\/strong>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text]Department:<\/p>\n<p>Supervised By:<\/p>\n<p>Status:<\/p>\n<p>Pay range starts at:[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text]MDA Foundation<\/p>\n<p>MDA Executive Director<\/p>\n<p>Exempt<\/p>\n<p>$83,500[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<h4>General Purpose<\/h4>\n<p>Serves as the development officer of the Michigan Dental Association Foundation (MDAF). The Foundation Director is responsible for the oversight, planning, and implementation of a comprehensive fundraising program that secures significant financial resources from individuals and organizations to support the MDA Foundation\u2019s programs. The Director is responsible for creating and energizing a culture of philanthropy throughout the organization and leading a comprehensive development program to grow revenue and strengthen our relationships with supporters. The Director supervises the Foundation Administrator and supports the MDA Foundation volunteer leadership.<\/p>\n<h4>Primary Accountabilities*<\/h4>\n<p><em>Fundraising and Community Relations<\/em><\/p>\n<ul>\n<li>Actively works to promote the MDA Foundation as the place for the Michigan dental community to give back through philanthropy and volunteerism.<\/li>\n<li>Represents the Foundation to other organizations, donors and prospective donors, and the general public.<\/li>\n<li>Develops and meets strategic fundraising goals\/objectives that grow total dollars raised annually.<\/li>\n<li>Plans and coordinates a multi-stream fundraising plan including direct mail, personal solicitation, events, planned giving, grants, and sponsorships.<\/li>\n<li>Develops and implements a written plan for identifying, qualifying, cultivating, soliciting, and stewarding individual donors, especially towards gifts of $1,000 or more.<\/li>\n<li>Builds and maintains a sponsorship structure for the industry to engage with the Foundation<br \/>\nIdentifies potential grants, completes appropriate grant applications, and reports to fund MDA Foundation programs.<\/li>\n<li>Develops and maintains a donor database.<\/li>\n<li>Oversees production of reports to senior leadership and board (MDA and MDAF) on progress to goals.<\/li>\n<li>Facilitates the development of messages, fundraising materials, annual reports, and other communications that tell the Foundation\u2019s story effectively.<\/li>\n<li>Creates partnerships and builds relationships with nonprofits and funders working within the dental health community in Michigan.<\/li>\n<\/ul>\n<p><em>Governance<\/em><\/p>\n<ul>\n<li>Serves as the senior MDAF staff point of contact for Foundation Board and Committees, coordinating with volunteers the content and structure of agendas.<\/li>\n<li>Ensures the provision of reports and other necessary information to volunteer leadership.<\/li>\n<li>Fosters engaged board members by providing training and best practices in nonprofit fundraising.<\/li>\n<li>Facilitates the development and regular review of the progress of the Foundation strategic plan<\/li>\n<li>Supports the development of policies for board approval.<\/li>\n<li>Ensures appropriate volunteer oversight of MDA Foundation activities and good use of the volunteer leadership as MDA Foundation ambassadors.<\/li>\n<\/ul>\n<p><em>Administration<\/em><\/p>\n<ul>\n<li>Ensures the development of the annual operating budget for Board approval.<\/li>\n<li>Approves and directs purchases and expenditures within the limits of the approved budget.<\/li>\n<li>Ensures that all funds, physical assets, and other property of the Foundation, in collaboration with the MDA finance team, are appropriately safeguarded and administered according to all laws and IRS regulations.<\/li>\n<li>Within the MDA Human Resources system, responsible for the hiring, firing, evaluation, discipline, and supervision of Foundation Administrator and intern.<\/li>\n<li>Collaborates with MDA staff to facilitate the provision of services through the shared services agreement.<\/li>\n<li>Supervises the implementation of all board policies.<\/li>\n<li>Meets regularly with the MDA Executive Director to report on the status of Foundation activities and consult on issues of concern.<\/li>\n<li>Provides regular written reports on Foundation activities.<\/li>\n<li>Routinely evaluates MDA Foundation programs.<\/li>\n<li>Enables the maintenance of an accurate donor database.<\/li>\n<\/ul>\n<h4>Secondary Accountabilities*<\/h4>\n<ul>\n<li>Actively participates in collaborative activities, staff meetings, continuing education.<\/li>\n<li>Oversees projects and performs other duties as assigned by the Executive Director.<\/li>\n<\/ul>\n<h4>Qualifications<\/h4>\n<ul>\n<li>General Educational\/Experiential Development\n<ul>\n<li>Verbal and written communication skills, quantitative skills, and general educational development are typically associated with the completion of an undergraduate degree in a business-related field.<\/li>\n<li>5-7 years\u2019 experience in nonprofit and\/or association fundraising and development.<\/li>\n<\/ul>\n<\/li>\n<li>Specific Educational\/Experiential Development\n<ul>\n<li>Experience with fundraising practices and principles<\/li>\n<li>Experience with grant proposal writing process<\/li>\n<li>Familiarity with donor database management and systems<\/li>\n<li>Budget management experience<\/li>\n<li>Excellent analytical and organizational skills<\/li>\n<li>Effective interpersonal relationship skills<\/li>\n<li>Effective verbal and written communication skills<\/li>\n<li>Unwavering commitment to quality programs and data-driven program evaluation<\/li>\n<li>Previous volunteer management experience preferred<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h4>Comments<\/h4>\n<ul>\n<li>This is an exempt position and no overtime pay is provided.<\/li>\n<li>The above statements should not be construed as an exhaustive list of all duties that may be performed by the individual in this position. Other duties may be assigned as necessary.<\/li>\n<li>An Asterisk (*) denotes duties or responsibilities judged to be \u201cessential functions\u201d in terms of the Americans with Disabilities Act or ADA.<\/li>\n<li>The Privacy Rules place certain restrictions on the acquisition, use, and disclosure of Protected Health Information (PHI). Further, under the rules and agreements signed by Michigan Dental Association with the Health Insurance Marketplaces, and in accordance with federal regulations, the Michigan Dental Association must also protect Personally-Identifiable Information (PII) that we may receive, use, transmit, or store about any client or prospect who may purchase health insurance coverage through the Health Insurance Marketplaces, whether federally-facilitated, in a state partnership or state-operated. This policy applies to all Michigan Dental Association employees, which are defined for the purposes of this document to be employees of all current and future subsidiaries of the Company.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text]<strong>Date Approved:<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text]<strong>April 2022<\/strong>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_separator color=&#8221;custom&#8221; accent_color=&#8221;#009ba7&#8243;][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_column_text]<\/p>\n<h3>Membership Relations Coordinator<\/h3>\n<p><strong>Position Description<\/strong>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text]Department:<\/p>\n<p>Supervised By:<\/p>\n<p>Status:[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text]Membership<\/p>\n<p>Director of Membership<\/p>\n<p>Hourly, Nonexempt[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<h4>General Purpose<\/h4>\n<p>Enhance membership experience and create the feeling of a personalized member service for MDA members. To increase awareness and utilization of ADA\/MDA\/local society membership benefits and services through targeted, proactive outreach to key audiences. To provide timely and helpful responses to member requests.<\/p>\n<h4>Primary Accountabilities*<\/h4>\n<ul>\n<li>Provides concierge-like service to members, connecting them to benefits at the local, state, and national levels.<\/li>\n<li>Develops positive relationships with internal and external stakeholders, including, but not limited to:\n<ul>\n<li>Local dental societies<\/li>\n<li>New and prospective members<\/li>\n<li>Dental schools, post-doctoral dental programs, faculty, students, and residents<\/li>\n<\/ul>\n<\/li>\n<li>Addressing service requests from members resulting from phone calls, emails, or other inquiries.<\/li>\n<li>Manages application process, new member onboarding, and retention activities.<\/li>\n<li>Create reports to track the effectiveness of member recruitment and retention.<\/li>\n<li>Responsible for residency programs\/grad student outreach and engagement.<\/li>\n<li>Represent the organization at dental school and member events as needed.<\/li>\n<li>Administers the functions of the waiver of dues, relief and membership status affidavit programs, and membership categorization.<\/li>\n<li>Initiate outreach to ensure and enhance member utilization of benefits, products, and services.<\/li>\n<li>Serves as primary contact for the local, state, and national benefits of membership. Must possess a general understanding of all organization products and services, including subsidiary offerings. Develops opportunities to share knowledge with staff and members (e.g. WITB, call-handling sheet, Journal Column).<\/li>\n<li>Supports the prospect follow-up, payment collection, and distribution of sales and marketing materials.<\/li>\n<li>Assists with and attend committee meetings, taking minutes, preparing draft reports, and ensuring follow-up as appropriate.<\/li>\n<li>Provide backup assistance for the front desk receptionist.<\/li>\n<\/ul>\n<h4>Qualifications<\/h4>\n<ul>\n<li>A passion for service and helping people solve problems; demonstrates friendly and approachable behavior.<\/li>\n<li>Strong and demonstrated communication skills; written, verbal and presentation skills.<\/li>\n<li>Ability to effectively multitask and triage multiple in-bound service requests from customers; strong organizational, project management, and problem-solving skills.<\/li>\n<li>Consistent and unwavering attention to detail.<\/li>\n<li>Must be an active listener with strong interpersonal skills and diplomacy.<\/li>\n<li>Self-motivated and a problem-solver with an eagerness for continuous improvement<\/li>\n<li>Excellent interpersonal and organizational skills with the ability to work efficiently in a member-focused and team-oriented culture.<\/li>\n<li>Minimum of three years in a service-related role, experience in a call center a plus; association experience and some college-level courses preferred.<\/li>\n<li>Technologically proficient in Microsoft Word, Excel, and Powerpoint. Experience using a membership database preferred.<\/li>\n<\/ul>\n<h4>Comments<\/h4>\n<ul>\n<li>This position may require overtime, for example during the annual session. Overtime is at the direction of the immediate supervisor and human resources. Approval for overtime is granted by the executive director and\/or human resources.<\/li>\n<li>The employee in this position may be required to spend some time performing duties and responsibilities related to MDA subsidiary functions and activities.<\/li>\n<li>The above statements should not be construed as an exhaustive list of all duties that may be performed by the individual in this position. Other duties may be assigned as necessary.<\/li>\n<li>An Asterisk (*) denotes duties or responsibilities judged to be \u201cessential functions\u201d in terms of the Americans with Disabilities Act or ADA.<\/li>\n<li>The Privacy Rules place certain restrictions on the acquisition, use, and disclosure of Protected Health Information (PHI). Further, under the rules and agreements signed by Michigan Dental Association with the Health Insurance Marketplaces, and in accordance with federal regulations, the Michigan Dental Association must also protect Personally-Identifiable Information (PII) that we may receive, use, transmit, or store about any client or prospect who may purchase health insurance coverage through the Health Insurance Marketplaces, whether federally-facilitated, in a state partnership or state-operated. This policy applies to all Michigan Dental Association employees, which is defined for the purposes of this document to be employees of all current and future subsidiaries of the Company.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text]<strong>Date Approved:<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text]<strong>April 2022<\/strong>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_separator color=&#8221;custom&#8221; accent_color=&#8221;#009ba7&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1698696973333{margin-top: -40px !important;padding-top: 0px !important;padding-bottom: 20px !important;background-color: #009ba7 !important;}&#8221; el_class=&#8221;white-text&#8221;][vc_column][vc_column_text] Jobs at the MDA [\/vc_column_text][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_column_text]There are no current job openings at the Michigan Dental Association. Please check again in the future.[\/vc_column_text][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_column_text] Manager of Government and Insurance Affairs Position Description[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text css=&#8221;&#8221;]Department: Supervised By: Status:[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_column_text css=&#8221;&#8221;]Government\/Insurance Affairs Vice President of Advocacy [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":12,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"page-template-full-width.php","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","protect_children":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-5921","page","type-page","status-publish","hentry"],"acf":[],"publishpress_future_action":{"enabled":false,"date":"2025-11-17 06:39:30","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.michigandental.org\/wp-json\/wp\/v2\/pages\/5921","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.michigandental.org\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.michigandental.org\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.michigandental.org\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.michigandental.org\/wp-json\/wp\/v2\/comments?post=5921"}],"version-history":[{"count":29,"href":"https:\/\/www.michigandental.org\/wp-json\/wp\/v2\/pages\/5921\/revisions"}],"predecessor-version":[{"id":24344,"href":"https:\/\/www.michigandental.org\/wp-json\/wp\/v2\/pages\/5921\/revisions\/24344"}],"up":[{"embeddable":true,"href":"https:\/\/www.michigandental.org\/wp-json\/wp\/v2\/pages\/12"}],"wp:attachment":[{"href":"https:\/\/www.michigandental.org\/wp-json\/wp\/v2\/media?parent=5921"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}